At Flowers Downe, we believe that every customer deserves to experience the joy and convenience of ordering flowers online. Accessibility is essential to our mission, and we strive to ensure that all Downe customers can use our website with ease, regardless of ability or the technologies they may use. We are committed to providing an accessible online environment so that the beauty and delight of floral arrangements are within everyone’s reach.
We have designed and developed the Flowers Downe website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines are recognized internationally as the benchmark for digital accessibility, ensuring content is perceivable, operable, understandable, and robust for all users. Adhering to WCAG 2.1 AA helps us serve customers with a wide range of disabilities, including visual, motor, auditory, cognitive, and neurological nuances. We routinely review and update our website to maintain and enhance our compliance with these guidelines.
The Flowers Downe website is built to be compatible with industry-standard screen readers and assistive technologies. All essential images feature descriptive alternative text, while navigation and interactive elements are structured to be easily understood and operated using screen readers. We prioritize clear language, logical page structure, and straightforward labeling so that customers using screen readers can explore our bouquets, flower selections, and order process without barriers.
We recognize the importance of visual contrast for users with low vision or color sensitivities. Flowers Downe’s website uses a high-contrast color scheme and clear, legible typography to support easy navigation and reading for all visitors. Buttons, links, and interactive components are distinguishable and highlight on focus, making the ordering process intuitive and accessible. Our design choices follow accessibility best practices to serve those with various visual needs.
Accessibility is an ongoing commitment at Flowers Downe. As technology evolves, so do the needs and expectations of our customers. We continually monitor our website, incorporate accessibility best practices, and seek feedback to identify and resolve any barriers. We also collaborate with experts and utilize automated and manual testing to deliver an inclusive online experience for everyone.
If you encounter any difficulty using our website or wish to share feedback about your online experience, we encourage you to get in touch with the Flowers Downe team. We value your insights and are committed to addressing accessibility concerns quickly and effectively. Our goal is to ensure that ordering flowers from Flowers Downe is seamless and enjoyable for everyone, and your feedback is vital to our process.
Flowers Downe is dedicated to making our site accessible so that all customers—from Downe and beyond—can order flowers online with confidence and independence. By prioritizing accessibility, we enable everyone to celebrate special moments and connections, beautifully and without barriers.
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